256
staff members
Carebrook Ltd – Pret A Manger’s Story
The Problem
As a large casual dining operation, managing tips for 256 staff members across multiple locations was becoming increasingly complex. With cashless payments the norm, Pret needed a compliant, transparent solution that would get tips directly into their team’s hands without adding admin burden to their operations team.
Why JustTip?
Pret chose JustTip for their personal approach and hands on customer service. The onboarding was seamless from day one.
“The setup was quick and seamless, and the platform is incredibly user-friendly for both our team and our customers.”
Mikey MulqueenHead of Operations
How has JustTip improved the tipping process?
JustTip has added an extra layer of financial benefit for Pret’s staff, with team members receiving a weekly boost to their earnings. It’s also become a selling point in Pret’s recruitment, a tangible benefit they can use to attract and retain great people.
“Since implementing JustTip, our staff have loved the little boost in their weekly earnings, providing them with that extra bit of financial support.”
Mikey MulqueenHead of Operations
Would you recommend JustTip?
JustTip has been the perfect little add-on feature to our service for our business! Since implementing JustTip, our staff have loved the little boost in their weekly earnings, providing them with that extra bit of financial support. It’s been a fantastic addition, and we couldn’t be happier with the service!
